Voice Logging is the practice of recording audio conversations for various purposes like security, verification, transaction authentication, legal requirement, dispute resolution quality assurance, training, performance evaluation etc.
Voice Loggers are voice recording device that intercept and capture audio information from telephones, 2 way radios, microphones etc., and stores the voice files on a computer’s hard drive or removable media. Voice Loggers enable complete or selectively recording of audio conversation, which can be retrieved at a later point of time for analysis.